Business Interview – Clear Sky Communications with John Groot

Today we’d like to introduce a new interview series to introduce our Canadian Chamber of Commerce in Taiwan business members to the general community.

If you’d like to interview with us for our business interview series, please email us at info@cancham.tw with the subject line “CCCT Business Interview”.

To kick off this series, we have an interview for you with Mr. John Groot, owner of Clear Sky Communications based in Taipei.

CCCT: Thanks for joining us today, John. Can you tell us a little about yourself?John Groot

I used to be a journalist back in Canada. I’ve been working here in Taiwan as a trainer for 14 years. Last year I finished a project where I walked around the entire coastline of Taiwan.

CCCT: Can you tell us a little about your business?

We’re a small training and consulting company, a bit of a boutique business. We do customized programs that include business English training for teams with a specific purpose, like marketing teams, IT teams, sales teams etc., as well as some more interesting programs like cross-cultural communication. We also do writing and editing work, like technical editing, online articles, and also some curriculum design.

CCCT: How did you get started with Clear Sky Communications?

Well, I had been working as a freelancer for a while, and had a chance to do a big project for a major ICT brand. But I needed to issue them an official tax receipt, so we incorporated. After that, things just snowballed.

CCCT: Can you describe your customers?

They’re a pretty diverse group. I’ve worked for many of the biggest ICT brands, some less well known Taiwanese tech firms, big pharma companies, and lots of individuals. I’ve had some private clients who were newly arrived business people who wanted to get a cultural orientation to Taiwan. I’ve done training for the Canadian Trade Office in Taipei’s trade assistants. I guess the common thread is that they all have an international focus.

CCCT: Would you mind answering how you set your business up here in Taiwan?

I set up the business with my wife, as it was the easiest way to do it.

CCCT: Where do you see your business in the next year? In the next five years? In the next ten years?

Over the next 2-4 years we hope to become one of the top customized training companies in Taiwan. Our plan is NOT to hire more employees, expand, and compete for market share with established players, but rather to follow the small team approach and go for higher-level training opportunities.

CCCT: Is there anything about your company that you feel makes it special? Clear Sky Communications Taipei

We really take the time to get to know what senior managers want, what HR wants, and what the trainees want. Then when we deliver the program, it is almost always very close to what everyone actually needs. If it isn’t, we can correct course very quickly. This is actually rarer in the training business than you might think.

We can do all this because the trainer, the training program designer, and the contact window are one person, myself. So I can get to know everyone and don’t operate at a distance from decision makers or end users. I think this helps us deliver a special level of customized service.

CCCT: Thanks, John. We look forward to seeing you out at a CCCT event some day soon! Good luck!

Business Links

http://www.clearskycommunications.tw/

https://www.facebook.com/clearskycommunications

If you’d like to interview with us for our business interview series, please email us at info@cancham.tw with the subject line “CCCT Business Interview”.